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Merchbar Privacy Overview

At Merchbar, the privacy and security of your data is important to us. We collect and process some personal data to provide you with a great shopping experience, and make sure the merchandise you order arrives at its destination.

This Privacy Overview will highlight some areas of our Privacy Policy and explain what data we collect and how and why we collect it. It will also explain what rights you have to your data, and what requests you can make of us in regards to your data.

Personal Data collected by Merchbar

We collect your personal data in the following ways:
  1. Personal data collected when you sign up for Merchbar - when you sign up for an account on Merchbar, submit your email address to follow artists, or create a guest account during checkout, we collect certain personal data to remember your preferences, deliver the right Merch Alert notifications to you, and make checkout easier. This is the Registration Information category described in section 2.1 of our Privacy Policy.
  2. Personal data collected through your use of the Merchbar website and app - when you browse the Merchbar website or use the Merchbar App, we collect personal data about your use such as what pages you have visited and what items you have added to your cart. This is covered in sections 2.2 and 2.6 of our Privacy Policy.
  3. Personal data collected during the checkout process - To fulfill purchases you make on Merchbar and provide you with correspondence related to any issues with your order, we collect your Shipping and Payment Information. This is covered in sections 2.3 and 2.4 and throughout section 2 of our Privacy Policy.

Why does Merchbar collect and use this personal data?

We collect and use your personal data for the following reasons:
  • to fulfill your orders and deliver merchandise to you
  • to personalize your experience of Merchbar, and help you find the items you may be interested in purchasing
  • to monitor the technical functionality of the Merchbar site/app, by understanding how you use it and use that information to make improvements to Merchbar
  • to provide technical support and respond to user inquiries, and communicate with you for Merchbar-related purposes, such as order receipts and shipping notifications;
  • to prevent fraud or potentially illegal activities
  • to enforce our Terms of Service
  • to target and deliver advertising, consistent with any permissions you have given us or revoked
  • to notify users of updates to Merchbar
  • to solicit feedback to improve Merchbar products and services and customize your user experience
  • to inform you about new products or promotional offers
  • for other legitimate business purposes as explained in the Privacy Policy.

How does Merchbar protect my personal data?

Merchbar implements commercially reasonable security measures to protect the security of your information both online and offline, and we are committed to the protection of customer information.

The profile information associated with a Merchbar user account is protected by the password each member uses to access their online account. It is important that you protect and maintain the security of your login information and that you immediately notify us of any unauthorized use of your account. If you forget the password for your Merchbar account, the website allows you to request instructions that explain how to reset your password. When you sign into your account or enter payment information (such as a credit card number when purchasing virtual currency), we encrypt the transmission of that information using secure socket layer technology (“SSL”).

While we take reasonable precautions against possible security breaches of our websites and our customer databases and records, no website or Internet transmission is completely secure, and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal information safe (including your account password), and to log out of your account after use.

Unfortunately, the transmission of information over the Internet is not completely secure. Although we strive to protect your personal data, we cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once we have received your information, we have procedures and security features in place to try to prevent unauthorized access.

How does Merchbar share / transfer my personal data?

We may provide your information to third parties that perform services on our behalf, including payment processing, product delivery, data analysis, e-mail delivery, hosting services and customer service.

Merchbar may subcontract processing to, or share your personal data with, third parties located in countries other than your home country. Your personal data may therefore be subject to privacy laws that are different from those in your country of residence. Regardless of where your information is processed, we apply the same protections described in our Privacy Policy.

For more information, please refer to Section 5 of our Privacy Policy.

Your Personal Data Rights

In accordance with the General Data Protection Regulation or "GDPR", as available and except as limited under applicable law, individuals have the rights pertaining to their personal data described below.

If you have further questions, please refer to our Privacy Policy or reach out to us at support@merchbar.com

Access your personal data
The right to be informed of and request access to the personal data we process about you.

Update your personal data
The right to request that we amend or update your personal data where it is inaccurate or incomplete.

Restrict the use of your personal data
The right to request that we temporarily or permanently stop processing all or some of your personal data.

Object to the use of your personal data
The right to object to us processing your personal data where we no longer have a legitimate or legal need to process it.

Object to direct marketing
The right to object to your personal data being processed for direct marketing purposes.

Object to automated decision making
The right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.

Port your personal data
The right to request a copy of your personal data in a machine readable format and the right to transmit that personal data for use in another party’s service.

Erase your personal data
The right to request that we delete your personal data.

How can I control what personal data Merchbar uses?

To utilize any of these rights pertaining to your personal data, please reach out to us at support@merchbar.com.

Contact Us

If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please send an e-mail to support@merchbar.com.

Contact:
Merchbar
182 Howard Street
Suite 212
San Francisco
California
94105-1611